SugarHouse Online Sportsbook PA Review

SugarHouse Sportsbook is the last remnants of the SugarHouse brand that once inhabited the Rivers Casino in Philadelphia. After changing the name of its land-based casino in 2019, SugarHouse Sportsbook continues to provide players with a great online betting experience.

As one of the most well-known brands in Pennsylvania, SugarHouse has a big name and a lot of influence. It’s a big name that players recognize, but just how do they match up to their main competitors throughout the state?

Should you spend your time playing with SugarHouse Sportsbook in Pennsylvania?

SugarHouse Sportsbook Overview
Sports
  • Basketball
  • Boxing
  • Tennis
  • Soccer
  • UFC/MMA
  • Golf
  • Baseball
  • Football
  • Hockey
  • Athletics
  • Australian Rules
  • Cricket
  • Cycling
  • Darts
  • Motorsports
  • Netball
  • Pesapallo
  • Rugby league and union 
  • Snooker
  • Table tennis
  • Volleyball
     
Welcome Bonus 100% match on your first deposit up to $250 
VIP Program

iRush Rewards

Payment Methods
  • Credit/debit cards
  • Echecks
  • Online bank transfer
  • 7-Eleven PayNearMe
  • Cash at the casino cage in the Rivers Casino in Philadelphia
  • Prepaid card
Customer Support
  • Live Chat
  • Email
  • Phone Number
  • FAQ
Mobile Apps Compatible with iOS and Android devices
Minimum Deposit  $10 
Minimum Withdrawal $10
License 

Pennsylvania 

SugarHouse Welcome Bonus – Claim a $250 Bonus Match on Your First Deposit

SugarHouse Sportsbook only offers a single bonus exclusively to new players. What makes it such a special bonus, though, is the terms and conditions attached. It’s one of the best value first deposit bonuses around.

To find out more about any other welcome bonuses SugarHouse may decide to implement, just click on the ‘Promotions’ page.

Welcome Bonus #1

To claim the $250 first deposit bonus you need to enter the promo code ‘250MATCH’ when you sign up for an account.

All first deposits are matched at a 100% rate up to a maximum of $250. So all you have to do is deposit $250 when you create an account to claim the full value of the bonus.

The $250 in bonus funds comes with a 1x wagering requirement, which makes it a standout in the industry. Although other sportsbooks offer larger maximums and free bets, you won’t find wagering requirements as low as this.

There are just two caveats to clearing the welcome bonus. You must make sure you clear the bonus within 30 days and bets must be -200 or lower on a pre-match wager in order to qualify towards clearing the bonus.

For the majority of players, there shouldn’t be any issues clearing these wagering requirements. As long as you don’t get unlucky, you should be able to clear a sizeable portion of this bonus and have it credited to your real money balance.

SugarHouse Sportsbook Offers

One look at the ‘Promotions’ page at SugarHouse Sportsbook in PA and players will be shocked to discover that there are no ongoing promotions for existing players. Apart from the existing bonuses for new players, and a few casino bonuses, you won’t find any additional promotions, as of July 2020.

However, it should be said that SugarHouse ordinarily does offer ongoing promotions during normal sports seasons.

For this reason, we highly recommend clicking on the SugarHouse promotions page when the sports seasons resume their usual schedules.

SugarHouse Sportsbook VIP Program

SugarHouse Sportsbook in PA offers perhaps one of the most comprehensive loyalty programs in the country. They have an extremely detailed VIP loyalty program known as iRush Rewards. Transferred over from its online sportsbook in New Jersey, this is a VIP program that shares both casino and sportsbook players.

There is a total of 11 different loyalty levels, with higher levels offering better and better prizes. You need to acquire Loyalty Level Points (LLP) to raise your level, whereas Bonus Store Points can be used to acquire bonus money and spins on the Prize Wheel.

You’ll find perks available like accommodation in luxury hotels in Philadelphia, special casino offers, the VIP promo calendar, and special VIP gifts.

The VIP Calendar is something to aim for. It opens at level seven and provides everything from sweepstake entries to bonus deposit matches. There are lots of real surprises when it comes to this aspect of the VIP program.

You earn one point for every $10 wagered. Parlays have an accelerated point gain.

Overall, this is an engaging VIP loyalty program with prizes that are well worth aiming for.

Sports Markets

SugarHouse Sportsbook in PA mainly focuses on different American sports. The big disappointment is there’s a serious lack of options when it comes to international sports. For sports bettors that like to indulge in lots of different markets from across the world, they’re going to be disappointed by SugarHouse.

NBA Sports Betting

The NBA is well-covered at SugarHouse Sportsbook. You’ll find a large range of markets on the NBA, particularly when it comes to its live markets. Pricing is competitive and you’ll, additionally, find that other basketball leagues are covered, such as the WNBA and NCAAB.

Overall, SugarHouse is a great place to create an account if you want to bet on the NBA.

NFL Sports Betting

The NFL is another area that has a comprehensive selection of betting options. During the season, players will be spoiled for choice on both team and individual markets. SugarHouse further offers a large number of betting options on futures markets.

Both college football and the Canadian Football League are also catered to on the platform.

Other Sports Betting Markets

Although SugarHouse lacks the international betting options provided by other sportsbooks, the sports they do have available should offer enough betting markets to satisfy even the most discerning gambler.

For example, in tennis, you’ll find betting options ranging from ITF to the Grand Slams. SugarHouse also covers practically every soccer league in the world.

And, as you would expect, you’ll find all the most popular American sports, such as boxing, NASCAR, baseball, and ice hockey.

Live Betting

Players increasingly expect live betting to be available when they play with an online sportsbook. You won’t be disappointed when playing with SugarHouse because there an astounding number of live betting options available.

There’s everything from in-play prop bets to alternative game lines. The interface couldn’t be easier to use. Just select the in-play bet you want and a couple of clicks later your wager will be locked in.

The interface moves smoothly as matches play out and prices remain both fair and competitive.

All of this means live betting is one of the standout features of this platform.

Withdraw & Deposit

Before you decide to create an account with SugarHouse Sportsbook in Pennsylvania, you should make sure you’re aware of the different banking options available. You don’t want to go to all the trouble of signing up for an account only to find that your desired payment methods aren’t available.

Banking with SugarHouse Sportsbook

Internet gaming is still relatively new in Pennsylvania. This means that a lot of online sportsbooks in other states must offer a reduced number of banking options. It’s a hassle for players because it means most of their preferred payment methods aren’t available.

However, this isn’t the fault of SugarHouse. Of the payment methods that are available, all transactions are processed in USD and come with a minimum of $10 deposit or withdrawal.

The most common payment methods available are credit/debit cards and PayPal. The former tend to come with higher rejection rates as many banks have policies that prevent them from processing transactions involving gambling companies.

Only recently have SugarHouse been able to start offering banking options like e-checks and 7-Eleven PayNearMe.

If you happen to live close to the Rivers Casino in Philadelphia, you can also visit the casino cage and make a deposit in cash.

Payment Methods

There’s a significant lack of banking options at SugarHouse. This will be a major disappointment to players who are used to hearing good things from SugarHouse’s sportsbook in nearby New Jersey.

As of this writing, here are the main payment methods available to players:

  • Check
  • Online bank transfer.
  • 7-Eleven PayNearMe.
  • Cash at the casino cage in the Rivers Casino in Philadelphia.
  • Prepaid card.
Payment Method Type Minimum Deposit Maximum Deposit Average Deposit Time Average Withdrawal Time
SugarHouse Play+ Card prepaid card $10 N/A Instant Instant
ACH/Online Banking --- $10 N/A Instant 2 to 5 business days
Cash at the SugarHouse casino cage --- $10 N/A Instant Instant
Check  --- N/A N/A N/A 10 to 14 business days 
PayNearMe cash at 7-Eleven  $10 $500 a day Instant N/A

You may get lucky with your credit/debit card, but most players still report that they’re experiencing problems when trying to use their cards.

Types of Bets with SugarHouse Sportsbook

SugarHouse Sportsbook offers lots of different betting types for players to take advantage of. What makes them standout from the crowd is they offer a few unique betting types.

Here are some of the bets available now at SugarHouse.

Moneyline Bet

Known as the simple ‘win’ bet. This is about as simple as it gets in sports betting terms. You place your bet on the outcome of the game. If that outcome comes to pass, you win the bet, no strings attached.

The majority of American team sports have relatively low prices when it comes to these bets. They’re far from the most profitable bets and most veteran gamblers rarely place moneyline bets.

Jackpot Parlays

The jackpot parlay is part lottery quick pick and part parlay. The way it works is you choose the wager amount and SugarHouse will automatically fill your betting slip with a parlay. You won’t be able to change any of the pre-determined wagers, which is why these types of bets come with higher paydays.

If every match of your parlay wins, you’re going to get a huge payout.

NFL and NBA Teaser

A teaser bet allows you to change the odds in your favor. If you shift the odds in your favor, the payout will be lower. You can also do the exact opposite and shift the odds further against you for a bigger payout.

SugarHouse has an alternate take on teasers. You can take advantage of the NFL/NBA teaser bet. For the first time, you’ll be able to bet on teams in different leagues and cross over between different sports.

Futures Bets

If you want a more long-term bet, you may want to consider betting on a futures market. These are wagers that usually resolve themselves months in advance.

For example, at the start of the NFL season, you may decide to place a bet on the Super Bowl winner or the league MVP for the year.

Futures can extend to practically anything, including upcoming political elections. This is where sportsbooks can really get creative with the different markets on offer.

Site Features and User Experience

SugarHouse Sportsbook in Pennsylvania has a relatively simple platform that’s easy to manage for beginners. For wagers, they use a deep filtering system to make it simpler for you to find the betting you want.

Deep filtering starts with a top-level list of markets, followed by different sub-markets, and then games. Most players will rarely need to use this system as the top markets are always placed on the main interface.

While the site is relatively simple to manage for beginners, SugarHouse welcomes sports bettors of all levels. Newbies might have a bit of difficulty at the start, but the customer support team is extremely quick to help answer any questions.  

Mobile Casino App

The SugarHouse Sportsbook is available via an app for both Android and iOS. The app version of the platform is extremely similar to the desktop version.

Only recently have SugarHouse managed to figure out how to provide its services on iOS. These problems with iOS resulted from a change to Apple’s terms of service which restricted many gambling apps.

Players will notice the same elegant, blue aesthetic on the app. Sometimes less is more and SugarHouse has got it right with its mobile app.

Many players actually prefer to play with the mobile app, rather than the desktop.

Customer Support

SugarHouse Sportsbook has a long history of dealing with players, and this can be seen within the quality of their customer support services. There are three ways in which you can get in touch with them, with each option staffed by helpful and friendly agents.

How to Contact SugarHouse Sportsbook

If you want to contact SugarHouse Sportsbook you should know that all customer service options are only available between the hours of 9:30 am and 2 am EST. The lack of a 24/7 customer support option can be frustrating and it’s something that players hope will be resolved soon.

The easiest way to connect to an agent is by accessing the live chat window at the bottom of the page. You’ll usually find an agent responding within a minute.

You may also decide to send them an email. Most players receive a response within a few hours, but during busy periods it could take up to 24 hours to get a response. Use the contact form within the Help Center to send them an email.

Finally, you can call them on 877-477-3715. This number isn’t always easy to find as it’s the number for the Rivers Casino in Philadelphia. However, they are still able to help online players.

Calling them is usually best reserved for more complex queries that can’t be solved via a live chat agent or a simple email.

Registration with SugarHouse Sportsbook

It couldn’t be easier to register with SugarHouse. Click on the big orange ‘Join Now’ button on the top-right of the screen.

You’ll need to fill in the fields on the page that follows. Make sure you have your Social Security number at hand, as well as your address and email. All the information SugarHouse requests are required by law.

After filling in the form, SugarHouse will send you a verification email. You must click on the link within before you can begin betting with your account. Once activated, you’ll be able to begin making your first deposit.

Make sure there are no typos when you register because when you attempt to make your first withdrawal you’ll need to complete the identity verification process. This is the final step in activating your account.

Send them a photo of your government-issued ID, such as a driving license or passport. Within 24-72 hours, they’ll confirm your identity and your account will be completely open.

Responsible Gambling

SugarHouse is committed to enabling sports bettors to gamble responsibly whenever they play with them. That’s why players will be able to take advantage of the dedicated responsible gambling page when they create an account.

Your account also contains a number of tools to help you better control your gambling. There are a number of options available, including setting time limits on your play, deposit limits, and self-exclusion orders.

Self-exclusion orders cannot be lifted once in place and will suspend your account for a limited period of time. You won’t be able to make any deposits or place any wagers during this time. It’s a great way to take a break from the platform.

How to Delete an Account with SugarHouse Sportsbook

If you want to delete your account with SugarHouse Sportsbook, it’s easy to do it. Send a message to a customer support representative and they’ll begin the process of deleting your account.

Make sure you’ve already removed any existing funds from your account prior to initiating this process. You don’t need to provide a reason as to why you want to leave the platform, and they won’t ask you to provide one.

SugarHouse will typically delete your account within 24 hours. Take note, this is a permanent step and you won’t be able to recover your account if you ever decide to come back.

Security, Privacy, and Fair Play Guaranteed

Security is a top priority at SugarHouse. High-level encryption is used across the whole website, thus ensuring that your data is safe from potential attackers. The level of encryption is equivalent to that of banks and other major financial institutions.

Furthermore, SugarHouse does its part in protecting the dissemination of your data. They will never sell or share your data with anyone else without telling you first. You can find out more about this as part of their privacy policy.

Finally, you don’t need to worry about anything being rigged when you gamble with SugarHouse. They have a comprehensive fair play policy in place detailing the steps they take in order to provide a fair sports betting experience for everybody.

SugarHouse Sportsbook: Our Conclusion

Perhaps the most impressive aspect of SugarHouse is its amazing welcome bonus. Although there’s just a single welcome bonus, it gives players a high chance of claiming some real money value when they create an account. The sheer depth in US sports betting markets and their unique betting types are also reasons to sign up with SugarHouse.

Overall, SugarHouse Sportsbook in Pennsylvania is a platform with a lot of value and sports bettors should give it a try.

 

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Sacha Kinser [email protected] SEO Content Manager US, UK, Canada, New Zealand

Sacha Kinser is the SEO Content Manager for the US, UK, Canadian, and New Zealand markets. Her skills have developed from years of experience in curating content strategies and building brand identity through multimedia content online. 


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